Refund and Returns Policy

At Minimal Hit, we craft each piece with precision and care — and we want you to feel the same about your purchase. If something isn’t right, our return process is simple and straightforward.

Returns

We accept returns within 7 days of delivery. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Returned with proof of purchase (order number)

To initiate a return, please contact our support team at contact@minimalhit.com with your order number and reason for return. We’ll provide return instructions and shipping details.

Please note:

• Return shipping costs are the responsibility of the customer.
• We recommend using a trackable shipping service to ensure your item reaches us safely.

Refunds

Once your return is received and inspected, we’ll notify you via email. If approved, your refund will be processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.

Exchanges

We do not offer direct exchanges. If you wish to replace an item, please initiate a return and place a new order for the desired product.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery at contact@minimalhit.comwith clear photos and your order number. We’ll make it right.

Questions?

Our customer support is here to help. Reach us at contact@minimalhit.com — we typically respond within 24 hours.